When trying to connect to SharePoint, Sharegate displays the following error:
Unable to copy because the size exceeds the maximum size allowed by Office 365 Insane Mode.
Although the file size limit for Office 365 is now 10 GB when using normal mode, if you are using Insane Mode on Office 365, the Microsoft Import API limits the file size to 2 GB.
There are two possible solutions to this problem:
- Copy all your files using Normal mode.
- Run a first copy using Insane mode, then run a second copy on Normal mode, ensuring that you select to use interactive mode before you begin the copy. When files that have already been copied prompt a warning, you can select to skip them. Using this method will ensure that only those files that were too large to be copied in Insane mode during the first copy will be migrated during the second copy.
For help on switching between Insane and Normal mode, please see here.